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People

Church Space Help Center

Home

Start sending beautiful, targeted emails with Church Space. Here are the key steps to set up and manage your communication tools.

Getting Started

Getting Started with Church Space

Learn how Church Space integrates with Planning Center.

Planning Center Integration

Learn how to export your contacts from Mailchimp so you can import them into Church Space.

From Mailchimp

Switching to Church Space from Mailchimp

Logging In to Church Space

Change the email address you use to login to Church Space.

Update Your Email Address

Change your name, theme, and communication preferences.

Details and Preferences

Updating Your Account Details and Preferences

Delete Your Account

Learn how to keep your organization's details up to date and why it matters.

Update Organization Details

Update the address, name, and primary email of your organization

Invite other owners and members from your church.

Manage and Invite Members

Add organization colors to use throughout Church Space.

Branding

Updating Your Branding and Brand Colors

Manage your uploads, assets, and files used throughout Church Space.

Managing Your Assets and Files

We're sad to see you go. Here's how you can delete your organization.

Delete Your Organization

Subscribe to a paid plan to increase your sending limit.

Subscribe to Church Space

View Invoices

Viewing and Downloading Invoices

Update your card details, billing address, or billing email. .

Update Billing Information

Update Your Billing Information

Upgrade or downgrade your plan as needed.

Changing Your Plan

Cancel Subscription

Cancel Your Paid Subscription

A Fair Refund Policy

Learn how to add your custom domain to Church Space so you can send authenticated emails from your domain.

Manage Domains

Adding and Managing Your Domains

Design, customize, and send beautifully styled emails through Church Space with flexible templates, styling, and scheduling options.

Creating an Email

Creating and Sending Emails

Quickly reuse a past email with all its content, style, and settings by replicating it in Church Space.

Replicating Emails

How to Replicate a Sent Emails

Learn how to personalize your emails in Church Space using merge tags for first name, last name, and email.

Merge Tags

Using Merge Tags

Learn how to cancel an email that’s been scheduled for future sending in Church Space.

Canceling a Scheduled Email

Learn how Church Space tracks your email performance and what each metric and status means.

Email Metrics

Understanding Email Metrics and Statuses

Automate your email workflows by triggering emails when people are added or removed from Planning Center lists.

Creating and Managing Automations

Automations

Create and manage email categories to help your audience choose the types of emails they want to receive.

Email Categories

Managing Email Categories

Learn how email open rates are tracked, why they aren’t always reliable, and what metrics matter more.

Open Rates Explained

What are open rates and how do they work?

Explore common reasons your emails may land in the spam folder, even with Church Space’s built-in protections.

Emails Going to Spam

Why are my emails going to people's spam folders?

Learn the difference between lists and categories in Church Space and how each one affects email sending and preferences.

Lists vs Categories

Understanding Lists vs. Categories

Save time by creating reusable email templates in Church Space. Learn how to create, save, and apply templates.

Email Templates

Creating and Using Email Templates

Customize your default footer so you don’t have to recreate it every time you send a new email.

Default Footer

Editing Your Default Email Footer

See how many emails you've sent and how many remain in your current billing cycle.

View Email Usage

Viewing Your Email Usage

Learn what to do if a list you created in Planning Center is not showing up in Church Space.

PCO List Not Showing

Missing Lists from Planning Center

Generate trackable QR codes linked to emails or URLs.

QR Codes

Creating and Managing QR Codes

Build and customize public link-in-bio pages to organize important URLs for your church community.

Link Pages

Creating and Managing Link Pages

Learn how to add and manage people in Church Space using Planning Center or CSV import.

Adding People

Adding Contacts and People

Learn what each subscription status means in Church Space and how it affects email delivery.

Subscription Types

Understanding Subscription Statuses

Learn how recipients manage their email settings and how you can help troubleshoot subscription issues in Church Space.

Manage Subscription Statuses

Managing Email Preferences and Unsubscribes

Upload contacts from another platform to Church Space using CSV files.

Importing People

Importing People via CSV

Changelog

Start building awesome documentation in under 5 minutes

Quickstart

Connect to Planning Center

Connect your domain

Text, title, and styling in standard markdown

Markdown Syntax

Code Blocks

Add image, video, and other HTML elements

Images and Embeds

Mintlify gives you complete control over the look and feel of your documentation using the mint.json file

Global Settings

The navigation field in mint.json defines the pages that go in the navigation menu

Navigation

Reusable, custom snippets to keep content in sync

Getting Started

Account

Features

Church Space

People

Adding People from Planning Center

Subscription Types

Manage a person's subscription status

Import People from a CSV